Consulting Services

China Systems provides customers with services in four specific areas: Project Management, Training Services, Products and Technical Services and Documentation Services.

Project Management

Any implementation relies on the project teams ability to plan, control and direct the activities that are carried out throughout the implementation. China Systems have developed an Implementation Methodology that divides the life cycle of a system implementation into natural, well-defined phases. The Methodology maps out the tasks and resources for each phase.

China Systems Methodology and our Project Management Services enable a bank to transform from the planning and development phases of the project to the production environment in a controlled and orderly fashion.

Training Service

Standard product application training is part of each client installation license agreement. These same standard courses for China Systems can also provide your staff with customized, client-specific training at your location or at any of our education centres.

All China Systems training is based on specific business needs and objectives. Standard training courses have been prepared as part of Implementation Methodology. China Systems provides extensive classroom instruction utilizing customized training materials and hands-on application training as part of every course module. Our experienced training professionals are product specialists with extensive banking expertise that can monitor and identify if reinforcement needs are required.

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Product and Technical Consultancy

Consulting Services provide assistance in tailoring each of China System's solution to meet each customer bank's business requirements. Among the services offered are building interfaces to other bank applications, assisting in setting parameters, and providing on the job training.

Using China Systems consulting services will allow your in-house technical staff to be more productive in either using or tailoring the systems. China Systems consultants free your valuable resources to work on other projects. Fixed price implementation contracts can be accurately budgeted, as well as allowing services to be delivered in a timely manner.

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Documentation

Customised documentation and customised multimedia demonstrations are offered to meet your specific needs:

• Custom Documentation
  China Systems has formed a documentation group to design user-guides, procedures manuals and quick reference materials specific for each banks' needs. We can tailor on line help to meet the bank requirements.
• CD-ROM
  China Systems offers full documentation for all our product on CD-ROM, including reference manuals and technical documentation using guides and presentations. Banks can conserve space and reduce time and also improve staff productivity.
  
  
• Customized Demos
  Customer Enterprise is the customers' window to the bank services. A bank's Marketing Department demands a professional presentation to best display the products and services offered by their bank. China Systems will create interactive multimedia demos customized to your particular customer access services.

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